Rustic Western Co. respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, subscribe to our communications, or otherwise interact with us. By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us when you place an order, create an account, subscribe to our newsletter, contact us, or interact with our website. This information may include your full name, billing and shipping address, email address, phone number, and payment details. We collect only the information necessary to process transactions, provide customer support, and improve your experience.

In addition, we may automatically collect certain information when you visit our website. This may include your IP address, browser type, device type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information helps us understand how customers use our site and allows us to enhance performance, usability, and security.

How We Use Your Information

Rustic Western Co. uses the information we collect to process and fulfill orders for premium western cowboy and cowgirl apparel, leather bags, leather goods, and related products. We use your details to confirm transactions, ship products, provide tracking information, and respond to inquiries or customer service requests.

We may also use your information to send updates about your order, promotional emails, new product launches, special offers, or company news, where permitted by law. You may opt out of promotional communications at any time by following the unsubscribe instructions included in our emails.

Additionally, we use collected data to improve our website functionality, enhance user experience, prevent fraudulent transactions, maintain security, and comply with legal obligations.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business. These may include payment processors, shipping carriers, email marketing platforms, website hosting providers, and analytics services. These third parties are authorized to use your information only as necessary to provide services on our behalf.

We may also disclose your information if required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, enforce our policies, prevent fraud, or ensure the safety of our customers and business operations.

Payment Security

All payment transactions are processed through secure payment gateways. We do not store full credit card numbers on our servers. Payment information is encrypted and handled in accordance with industry security standards to protect your financial data.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, understand site usage, and improve performance. You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly if cookies are disabled.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations. Once information is no longer required, we take reasonable steps to securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, update, or request deletion of your data. You may also have the right to opt out of certain data processing activities. To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Rustic Western Co. does not knowingly collect personal information from individuals under the age of 13. If we become aware that we have collected personal information from a child without parental consent, we will take appropriate steps to remove such information from our records.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations. Any updates will be posted on this page with a revised effective date. Continued use of our website after such changes constitutes your acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy, your personal information, or our data practices, you may contact us at: Email: Info@rusticwesternco.com. We are committed to addressing your concerns promptly and transparently.